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Soft Skills

                                          Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.[1] Soft skills complement hard skills which are the occupational requirements of a job and many other activities.

Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills relate to a person's ability to interact effectively with coworkers and customers and are broadly applicable both in and outside the workplace.

A person's soft skill EQ is an important part of their individual contribution to the success of an organization. Particularly those organizations dealing with customers face-to-face are generally more successful, if they train their staff to use these skills. Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return on investment for an organization.[2] For this reason, soft skills are increasingly sought out by employers in addition to standard qualifications.

It has been suggested that in a number of professions, soft skills may be more important over the long term than occupational skills. The legal profession is one example where the ability to deal with people effectively and politely, more than their mere occupational skills, can determine the professional success of a lawyer.

Soft Skills are behavioral competencies. Also known as Interpersonal Skills, or people skills, they include proficiencies such as communication skills, conflict resolution and negotiation, personal effectiveness, creative problem solving, strategic thinking, team building, influencing skills and selling skills, to name a few.

The list of core critical thinking skills includes observation, interpretation, analysis, inference, evaluation, explanation, and meta-cognition. There is a reasonable level of consensus[citation needed] that an individual or group engaged in strong way of critical thinking gives due consideration to establish:

Critical thinking calls for the ability to: Recognize problems, to find workable means for meeting those problems Understand the importance of prioritization and order of precedence in problem solving Gather and marshal pertinent (relevant) information Recognize unstated assumptions and values Comprehend and use language with accuracy, clarity, and discernment Interpret data, to appraise evidence and evaluate arguments Recognize the existence (or non-existence) of logical relationships between propositions Draw warranted conclusions and generalizations Put to test the conclusions and generalizations at which one arrives Reconstruct one's patterns of beliefs on the basis of wider experience Render accurate judgments about specific things and qualities in everyday life In sum: "A persistent effort to examine any belief or supposed form of knowledge in the light of the evidence that supports it and the further conclusions to which it tends.


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